SHIPPING POLICY
All orders are shipped with USPS. All orders over $200.00 will require a signature. If you wish to waive this, you must call us at +1 507-508-9700 and request this service. In the event that you waiver signature confirmation, you also waiver insurance on the package – this means if your package is lost we will not replace or refund the order.
We offer free standard shipping on all orders. If you would like Priority Shipping (2-3 business days), the cost is $6.99. If you would like expedited shipping (1-2 business days), the cost is $29.99 and will require a signature. You cannot waive the signature on expedited packages.
All orders placed Monday through Friday before 3 PM EST will be sent out the same day. All orders placed after 3 PM EST or on weekends/holidays will be shipped the following business day.
All tracking information may take up to 24 hours to update.
Please note: at this time, it’s not legal to have CBD shipped to Idaho, Iowa, and South Dakota
REFUND POLICY
If you received a damaged product, please keep the product and contact us at +1 507 508 9700 or email us at info@mysleepez.com. We will give you directions on how to proceed at that time.
If you are not satisfied with your purchase, you may contact us at +1 507 508 9700 or email us at info@mysleepez.com for a full refund within 30 days of purchase*. The customer must pay for shipping to return the product. When we receive the product we will call the phone number on the order to verify a refund or replacement is desired. Please make sure you provide us a valid phone number to contact you when you place your order.
